Terms and Conditions

Arrival:

  • Please arrive 5 minutes prior to your appointment to give you the opportunity to enjoy the full experience of your massage.

New Customers:

  • All clients must complete a consultation form prior to treatment and may receive a brief consultation as part of their Massage Treatment
  • Please allow an additional 15 minutes prior to your first visit to complete a consultation form.
  • You may need to disclose any medical conditions, allergies, injuries and any current medications before your treatment.

Mobile Phones:

  • We aim to deliver a relaxing experience every time you visit us, please make sure you turn off you mobile before your appointment with us.

Termination:

  • Ampower Massage has the right to terminate any treatment immediately if the client demonstrates inappropriate or sexual behaviour.
  • Ampower Massage has the right to cancel and or terminate any treatment immediately and without notice if the client is intoxicated.

Cancellations:

  • As a courtesy to other guests and our staff, we kindly ask you to provide 24 hours notice.
  • Cancellations made with more than 24 hours before a treatment won’t be charged
  • If a cancellation is made within 24 hours of the treatment, the customer is expected to pay a full price of the treatment.

After Hours Bookings:

  • Bookings after hours are welcome with a 50% deposit that is refundable only when the guest takes the treatment on the agreed date and time.

Gift Certificates

  • Gift Certificates are only valid up to and including the expiry date and are not redeemable for cash.
  • There are no refunds for the purchase of any Gift Certificates.

Privacy:

  • The personal information is collected to keep a personal record of each customer.
  • The information collected from you will not be disclosed with any third party unless by required by law.